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MutalyxSTUDIOS
Services
Support and improvement

After launch is when it starts.

A website, integration or application needs maintenance: updates, security, backups, and small changes as your business changes. We keep everything running, watch what we built and improve something every month. You have one point of contact on WhatsApp.

What it solves
01

Nobody looks at it

The site from three years ago with old hours, a broken form and an expired certificate.

02

Small changes take weeks

A new price, an extra page, a different photo: it sits there because nobody knows how.

03

You hear about an outage from a customer

A connection that stopped, a form that no longer arrives. Days later.

Who it is for
  • Anyone with a site, integration or application we built
  • Businesses with an existing site from another agency that nobody maintains
  • Teams that would rather call than tinker
How it works
  1. 1

    Updates and security

    Software updated every month, certificates renewed, vulnerabilities checked.

  2. 2

    Monitoring

    Is the site reachable, do forms arrive, are connections running? We measure it and get the alert before you do.

  3. 3

    Hours for changes

    A fixed number of hours every month for copy, photos, pages or new flows. Unused hours roll over within the quarter.

  4. 4

    A quarterly review

    What did the site bring in, what can be better, what changed in your business. Half an hour, with numbers.

Example from practice

Example: an ordinary month of maintenance

What happens without you asking:

  1. 1Week 1: platform updates and a check of the security headers.
  2. 2Week 2: two copy changes and a new menu, sent over WhatsApp.
  3. 3Week 3: the calendar connection dropped for ten minutes; restored before anyone noticed.
  4. 4Week 4: monthly report with visitors, enquiries and load time, plus one suggestion for improvement.
What you receive
  • Monthly updates and security check
  • Monitoring of uptime, forms and connections
  • A fixed number of hours per month for changes
  • A monthly report in plain language
  • A quarterly review
  • Documentation that stays current

For websites, social media and ads we use fixed package prices. See the pricing

What it depends on
  • Hosting and subscriptions of external services stay in your name and on your bill.
  • For sites by others we first do a check; sometimes clean-up is needed before we can promise maintenance.
What it is not
  • Monitoring is active only once we have set it up; we promise nothing retroactively.
  • Large new features fall outside the hours and are agreed separately.
How we work

Six steps, as light or extensive as needed.

  1. 1

    Discover

    A conversation about your business: what goes well, what costs time, which programs you use.

  2. 2

    Map the problem

    We draw how it runs today and where it stalls. You recognise it or correct us.

  3. 3

    Design the solution

    Screens on paper, a process map or a free demo. You see it before we build.

  4. 4

    Build and connect

    In short rounds, with your real data. You approve every step.

  5. 5

    Test with real cases

    Especially the exceptions: a cancellation, a duplicate name, an empty photo.

  6. 6

    Launch and keep improving

    We switch it on, explain it and keep watching. A little better every month.

For a website you pay only after the demo. For automation and custom work we make a fixed proposal after step 2.

Questions
What does maintenance cost?

With our website packages it is included or optional from €49 a month. For applications and integrations it depends on the scope; we agree a fixed amount.

Can I change things myself too?

Yes. We explain how, and if you would rather not tinker, you send a WhatsApp.

Do you maintain a site someone else built?

After a check, yes. We say up front what needs to happen first.

Is something running that nobody maintains?

Send the link. We check it and tell you what it takes to keep it up.